Shipping & Delivery Policy
At eluu, we believe that great things are worth the wait — and your order is no exception. Every product is carefully packed, quality-checked, and prepared with the same attention to detail we put into our designs.
Processing Time
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Orders are processed within 2 business days.
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Once processed, you’ll receive a confirmation email with your tracking link so you can follow your order every step of the way.
Delivery Time
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Estimated delivery: 1–2 weeks (business days) after your order has been processed.
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Delivery times may vary slightly based on your location and seasonal demand, but we’ll always keep you updated.
Order Tracking
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As soon as your order is on its way, you’ll receive an email with your tracking number and a link to view real-time updates.
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You can also track your order anytime via our Track My Order page.
Need Help?
If you have any questions about your order or shipping times, our friendly customer care team is here to help. Simply reach out via our Contact Us page, and we’ll get back to you quickly.